Frequently Asked Questions

  • Mediation and Family Dispute Resolution are structured and confidential processes designed to help you resolve conflicts without going to court. An impartial professional called a mediator facilitates a balanced conversation so that each person has the opportunity to be heard. The mediator does not make decisions for you or take sides in the matter. Instead they help you identify core issues and explore various options to reach a mutually acceptable agreement. Family Dispute Resolution is a specialised form of mediation focused on family law matters like parenting arrangements and property settlements. These sessions aim to help families find practical solutions that prioritise the best interests of everyone involved.

  • An intake session is a private and individual meeting between you and the Family Dispute Resolution practitioner that takes place before any joint mediation begins. This session is compulsory because the practitioner has a legal and ethical duty to assess whether mediation is appropriate and safe for your specific circumstances. During this meeting, the mediator evaluates factors such as the complexity of the issues, any history of family violence, and potential power imbalances between the parties. This assessment ensures that the process will be fair and that neither party is at a disadvantage or under duress. By making this step mandatory, the law protects the integrity of the mediation process and ensures that all participants can negotiate in a secure and balanced environment.

  • Participating in mediation and Family Dispute Resolution offers a more affordable and efficient alternative to the often lengthy and expensive court process. This approach provides you with a greater degree of control over the final outcome because you and the other party decide on the terms of your agreement rather than a judge. The process is conducted in a private and less adversarial environment which helps to reduce conflict and preserve important relationships. By focusing on open communication and cooperative problem solving, these sessions allow for creative and flexible solutions tailored to your unique circumstances. Ultimately, this path prioritises the well-being of the family and helps everyone move forward with more clarity and less emotional strain.

  • To prepare for mediation and Family Dispute Resolution, you should start by clearly identifying the specific issues you wish to discuss and the goals you hope to achieve. Gathering all relevant documents such as financial records or proposed parenting schedules will help ensure the conversation remains focused and productive. It is also helpful to consider several different options for compromise rather than sticking to a single fixed outcome. Approaching the session with an open mind and a willingness to listen can significantly improve the chances of reaching a successful agreement. Taking the time to reflect on the needs of everyone involved allows you to participate in the process with a constructive and forward-looking mindset.

  • compare to litigation

    While there is a cost for the mediator’s time and the initial intake sessions, these expenses are typically much lower than the significant legal fees associated with going to court. Investing in mediation can save you thousands of dollars in the long run by avoiding lengthy litigation and multiple court appearances.

  • The length of the mediation process varies depending on the complexity of the issues and the level of cooperation between the parties. A standard joint session typically lasts between three and four hours, though some complex matters may require multiple sessions spread over several weeks or months. Before the joint session occurs, you must also account for the time needed to complete the individual intake assessments which usually take about an hour each. Some families are able to resolve all their disputes in a single day while others prefer to take breaks between meetings to seek legal advice or reflect on proposed options. Your mediator will work with you to establish a timeline that ensures the process is thorough without becoming unnecessarily drawn out.

  • While you are not strictly required to have a lawyer present during mediation or Family Dispute Resolution, seeking legal advice before and after the process is highly recommended. A lawyer can help you understand your legal rights and responsibilities which allows you to enter negotiations with a clear sense of what a fair outcome might look like. During the sessions, you generally represent yourself, but you can consult with your solicitor during breaks to discuss any proposals on the table. If you reach an agreement, a lawyer is essential for drafting the terms into formal Consent Orders to ensure the document is legally sound and binding. Having legal support ensures that any decisions you make are informed and protect your long-term interests.

  • A mediator cannot provide you with legal advice because their role is to remain completely neutral and impartial throughout the process. Even if the mediator is a qualified lawyer, they are prohibited from giving legal opinions or telling you whether a specific proposal is in your best interest. Their task is to facilitate the conversation and help you explore various options rather than predicting court outcomes or taking sides. Because the mediator must maintain this balanced position, it is important for you to consult with an independent lawyer who can protect your specific rights and interests. This ensures that the mediator stays focused on helping both parties reach a mutual agreement while you receive the personalised guidance necessary to make informed decisions.

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    mediation is also conducted virtually through secure video conferencing platforms. This online option allows you to participate from the comfort of your own home while still benefiting from the structure and guidance of the mediator. Whether the session is in person or online, the environment is carefully managed to ensure it remains a safe and balanced space for negotiation.

  • Confidentiality is a cornerstone of mediation and Family Dispute Resolution because it ensures that everything discussed remains private and protected. Under the law, the mediator cannot disclose the details of your conversation to outside parties or provide evidence in court about what was said during the sessions. This legal protection allows you to speak openly and explore various settlement options without the fear that your words will be used against you later if the matter does not settle. While there are limited exceptions such as a duty to report threats of harm or child abuse, the general rule of privacy is strictly maintained to encourage honest and meaningful negotiation. By keeping the process out of the public record, you can focus on finding a resolution in a safe and secure environment.

  • Your safety is the absolute priority. Before any mediation takes place, a thorough, confidential intake and suitability assessment is conducted. If mediation is not safe or appropriate, we can discuss alternatives, including referrals to support services or the issuance of a Section 60I certificate.

  • Safety is managed through a comprehensive intake and screening process where a mediator assesses both parties individually to identify any risks or power imbalances. Based on this assessment, a mediator can implement protective measures like shuttle mediation to keep you in separate rooms or conduct the session remotely via video call. Mediators often use staggered arrival and departure times to prevent any unplanned encounters in common areas or parking lots. If a mediator determines that the process cannot be conducted safely or fairly, they will terminate the session and provide the necessary documentation to proceed to court. These protocols ensure that the environment remains secure and that your well-being is prioritised throughout the entire negotiation.

  • You do not necessarily have to see or speak directly to the other party during the process. While many sessions occur with everyone in the same room, you can request a format known as shuttle mediation where you and the other party remain in separate rooms. In this setup, the mediator moves back and forth between the rooms to convey information and proposals. This approach ensures that you can participate fully and feel secure without needing to have direct contact or face-to-face conversation. Your comfort and safety are a priority, so you should discuss these options with Marie beforehand to determine which arrangement works best for your situation.

  • If you reach an agreement during mediation, the mediator will help you document the specific terms in a written document often called a Heads of Agreement or a Parenting Plan. While these documents show a mutual commitment to the decided terms, they are generally not legally binding on their own. To make the agreement enforceable by law, you can choose to have a lawyer draft the terms into Consent Orders which are then submitted to the court for formal approval. Once the court approves these orders, they carry the same weight as a judgment made after a trial. Reaching this stage provides a clear roadmap for the future and allows both parties to move forward with the certainty of a settled outcome.

  • Generally, an agreement reached in mediation is not automatically enforceable by law. While documents like a Parenting Plan or a signed Heads of Agreement reflect a mutual commitment, they do not carry the same legal weight as a court order. To make your agreement legally binding and enforceable, you must take the extra step of having the terms drafted into Consent Orders and filed with the court. Once the court approves and seals these orders, they have the same legal power as a decision made by a judge after a trial. For financial and property matters, there is also the option of a Binding Financial Agreement. Taking these formal steps ensures that the arrangements you made during mediation can be legally upheld in the future. You should speak to a lawyer to make sure you choose the right type of agreement for your circumstances.

  • If you are unable to reach an agreement, the mediator will discuss the next steps available to you. In family law matters, the practitioner can issue a section 60I certificate which confirms that a genuine effort was made to resolve the dispute through mediation. This certificate is generally required if you decide to apply to the court for parenting orders. Without a mutual agreement, the dispute remains unresolved and you may need to seek legal advice to explore other avenues like further negotiation through lawyers or starting a formal court proceeding. Even if a full agreement is not reached, the process often helps clarify the specific issues in dispute which can save time and narrow the focus of future legal actions.

  • A section 60I certificate is a formal document issued by an accredited Family Dispute Resolution practitioner that serves as proof that you have attempted to resolve your parenting dispute through mediation before going to court. Under Australian law, you generally cannot file an application for a parenting order without this certificate unless a specific exception applies, such as cases of urgent risk or family violence. There are five different types of certificates that can be issued depending on the situation. These range from confirming that a genuine effort was made by everyone to resolve the issues, to noting that one person refused to attend or that the mediator determined the process was not appropriate for your specific case. Each certificate essentially acts as a gateway to the court system by demonstrating that you have complied with the legal requirement to try out of court resolution first. It is important to know that these certificates are valid for 12 months after the last mediation session or attempted session. If you do not file your court application within that timeframe, you may need to attend mediation again to receive a new certificate.

  • Section 60I certificates are not automatically or always issued and are only provided at the request of a party after the Family Dispute Resolution process has been initiated. An FDRP will only issue a certificate after they have completed a formal assessment and determined that the case is either unsuitable for mediation or that a genuine effort was or was not made. However, you must ask your practitioner to provide the document once the process concludes because it is not a standard part of every file. It is also important to remember that practitioners have the discretion to refuse a certificate if they believe the legal requirements for the specific type of certificate have not been met.